A whopping 43% of businesses didn't respond to their own online contact form!
We surveyed more than 275 Wilmington area businesses - across 20 industries. We were surprised to find that such a big percentage of area businesses did not reply at all.
Download the free 50 page report to find out how your industry performed.
The study answers the following questions:
1. What industries are the best/worst responders to customer's inquiries?
2. What is the response rate for each industry?
3. How many businesses have an autoresponder message?
4. How many companies have a responsive website?
5. Does the business have a social media presence?