• I may want to have a logo and a web site created. What information do you need from me and how much will it cost?

  
  Let us know as much information as possible about your project(s) of interest. Based on our discussion, we will then create an estimate for you.

• I’m ready to get started, now what?

  Let us know what project(s) you would like to move forward with. Some projects, such as web site design, require a contract agreement.

• How do I check the progress of my job?

  We are very good at keeping you in the loop, but for those either out-of-state or those with multiple projects going at the same time, we have a web-based portal that gives you access to your project status. By setting up a personalized username and password, you can review up-to-date information from our team on the status of your project(s).

• Do I need to pay up front?

  Depending on the scope of work, a deposit may be required. For web design, 50% is required up front and 50% after the web site is live.

• What type of payment do you accept?

  Check or credit card

• Do you have any finished samples that I can look at in person?

  You bet! We have a variety of samples for you to thumb through. Or, visit our portfolio HERE.

• I have some marketing materials that were created several years ago and would like to have them updated. Can you do that?

  
  Yes, we can refresh the look of your materials while still keeping the brand consistent.

• When and how do I get to see a proof of my project?

  Once we have created a concept, we will e-mail (or FTP) a low resolution file to you for review and give us feedback.

• How will I receive my design once completed?

  It depends on the type of project but we can supply the formatted electronic files to you through e-mail or CD.

• I want to have a brochure created and then printed.
  - Do you provide printing services?

  
  Yes. We have forged relationships with a wide range of printers, both locally and nationally, who offer top quality printing at reasonable prices. We leverage cutting-edge technology to deliver your print project on time and on target.
  
  - Can I use my own printer?
  You can choose your own printer, however we discourage the use of outside printers. Quality varies from printer to printer and we work with the best printers in the industry to insure quality with every job. Selecting your printer is "at your own risk".

• What’s the difference between digital and press printing?

  Press printing is the most commonly trusted, high-volume commercial printing technology. It offers higher image quality, works on a wide range of surfaces, and cost generally goes down as quantity goes up.

  Digital printing has come a long way over the years, offering better quality and more options than in the past. Eliminating many of the mechanical steps required for conventional printing, digital printing offers short turnaround times on low quantities.

  There are pros and cons to both types of printing, but we can help guide you on which is best for your project.

• I want to put the logo you created on some pens as a promotional item. Do you provide promotional products?

  
  Yes, we do. Promotional products are an excellent way to creatively and quietly get your name in front of potential clients, or to use as shameless gifts for current clients. We work directly with product sources that provide a diverse selection of promotional products from pens and koozies to cups and hats. Let us know what your desired product is and we can provide you with a quote.

• I have an existing web site that is out of date. Can you modify it?

  It depends on how the site was originally built and the scope of work to be modified. We would need to talk with you about what modifications you want and review the existing site files. Typically it's more cost effective to start over.

• What are your rates for creating a web site?

  Every web site is different, so talk to us about your budget and what your goals are for the web site. We can provide an estimate based on your criteria, and suggest alternative options that you may not know were available to you. When you are ready to move forward, it is our policy that a contract agreement be signed. 50% will be required up front and 50% after the site is live.

• What can I expect after signing the contract agreement to start my web site?

  In a nutshell…we first create static concepts, starting with just the home page. Once a design is approved, we will then create the other pages as listed in the main navigation. When the main navigational pages are approved, our programmers take over and build the layout of your web site. A test site is setup for review. Content and other details are then placed. Your web site can go live after final approval.

• Do you provide hosting and email services?

  Yes, we highly recommend that you let us host your web site to avoid technical difficulties. We offer a range of annual hosting packages for sites of all sizes. Talk to us about our current rates.

• My web site does not come up first on a Google search. Why is that?

  Your web site is competing with thousands of other web sites. We can help improve your visibility on the web through our SEO (Search Engine Optimization) services. SEO is the process and practice of optimizing your web site so that it ranks well on search engine results pages. There are several options available for increasing your site’s relevance; we'll help you decide which method(s) would work best for you.

• Should I have Content Management on my web site?

  For those who frequently update information, such as news or images, this is a great way to have control over your content. We have a powerful, easy-to-use admin that can be customized to fit your specific needs.

Still have questions? Contact us today.
Not convinced yet? View our interactive portfolio.