We wouldn't leave you scratching your head...

General

  • I want to have a logo and a website created. What information do you need from me and how much will it cost?

    Let us know as much information as possible about your project(s) of interest and budget. It's also important to have a clear understanding about your business, its goals and your target market. Based on our discussion, we will then create an estimate for you.

  • I'm ready to get started, now what?

    Let us know what project(s) you would like to move forward with. Some projects may require a contract agreement and deposit. Learn more about our design process HERE.

  • How do I check the progress of my job?

    We are very good at keeping you in the loop and responding to your e-mails promptly. But if you need to ask us a question right away, someone is always here to take your call.

  • What if I don't like the designs you create?

    We try hard to get it right the first time by designing for your target audience. But sometimes it takes a better understanding of your business and its goals. Good design depends on good feedback. Be specific about what you perceive as a design problem -- we value your input (positive or negative). Keep in mind that we aren’t necessarily designing for you, but for your potential customers. Ask yourself questions like, “Will this design appeal to my target audience? Will they understand my business clearly, and is it easy for them to navigate through the site?” We base your estimate on a defined number of hours. If we are required to develop a quantity of concepts above the total number outlined in the estimate; we will need to revise your agreement.

  • Do I need to pay up front?

    Depending on the scope of work, a deposit may be required. For web design, 50% is required up front and 50% after the website is live.

  • What type of payment do you accept?

    Check or credit card